Tregan Emmett

Senior Software & AI Engineer

• Developed an automatic email parser that efficiently extracts and categorizes key information, significantly reducing manual data entry workload and enhancing data accuracy for administrative operations.
• Leveraged TensorFlow to design and implement a machine learning model for automatic classification of job requests, achieving a high accuracy rate and streamlining the work order request handling process.
• Principal engineer in charge of the development of a conversational AI using GPT technology to automate responses in email communications, improving response times and customer satisfaction levels.
• Led a team of front-end developers, fostering a collaborative and innovative environment. Successfully delivered multiple high-impact projects on time and within budget, enhancing user experience and engagement.
• Re-architecture of a major front-end application, implementing modern development practices and technologies. Achieved a more scalable, maintainable, and performance-optimized application, resulting in a significant improvement in load times, development times, and user satisfaction.

Senior Software Engineer

• Enhanced the performance of React and Ruby applications, resulting in a 60% reduction in CPU utilization, leading to a substantial 30% cost savings in Google Cloud Platform (GCP) billing.
• Successfully revamped the front-end architecture, achieving a remarkable 70% improvement in time-to-first-byte, reducing cumulative layout shift from 157 to a mere 0.01, and significantly enhancing largest and first contentful paint from 3100ms to a swift 57ms. These enhancements led to an impressive additional 96,000 pages being indexed, along with a notable increase of 20,300,000 Google impressions.
• Engineered and built an LLM-powered chatbot, capable of seamlessly automating user queries, property searches, and lead conversions, streamlining and enhancing user interactions.
• Implemented an automated deployment process utilizing Slack Apps to draft and publish releases via GitHub Actions, optimizing the development workflow.
• Successfully upgraded the application from React v0.14 to React v18, introducing 100% TypeScript support and typings, enhancing code maintainability and robustness.
• Assumed the role of team lead in overseeing the migration to Next.js, a pivotal step in modernizing the application architecture.
• Demonstrated effective mentorship by providing guidance to fellow UI engineers, focusing on best practices for writing strongly typed components and classes.

Software Engineer

• Spearheaded the design of an in-house package management system that supports over 40 NPM modules, ensuring seamless automatic publishing while maintaining 100% code coverage and robust TypeScript definitions.
• Developed a HIPAA-compliant single-sign-on service for patients and customer service representatives, ensuring data security and privacy compliance.
• Orchestrated the migration of existing REST APIs to a message-based serverless microservice architecture, enhancing scalability and agility.
• Seamlessly integrated the Shopify storefront with an in-house patient application and Salesforce CRM, facilitating efficient data flow and improved customer engagement.

Fullstack Engineer

• Developed an automatic social media posting algorithm using TensorFlow for image classification, enhancing content distribution.
• Designed ETL solution to scrape multiple social media review sites, allowing for analysis and consolidation using Golang and ElasticSearch.
• Optimized the application's user experience by refactoring the image gallery and calendar view to be mobile-responsive while significantly reducing the bundle size by 80%.

Fullstack Web Engineer

• Led the team in charge of revamping the app authentication and user management systems, aligning them with the OAuth 2.0 specification for improved security and functionality.
• Spearheaded the development of a secure, SOC, and PCI-compliant encrypted file transfer application using Golang, ensuring the protection of sensitive data.
• Pioneered the creation of a proprietary blockchain protocol designed to safeguard file and signature integrities, contributing to data integrity and security.
• Successfully executed the transition to version 2 of the main application, incorporating React, Redux, Node, and GraphQL, and migrating away from a legacy PHP and jQuery monolithic structure.

Help Desk Technician

• Demonstrated a strong commitment to technology and innovation by developing multiple internal applications using Vue, React, Node, and Go, benefiting senior IT staff, help desk personnel, and 3,000 call center employees.
• Expertly configured and maintained Windows and CentOS servers, overseeing critical services such as HTTP, DHCP, DNS, Active Directory, and Exchange, while ensuring compliance with PCI regulations for networking rules.
• Provided exemplary help desk support to over 3,000 employees, offering assistance with Mac and Windows machines, mobile devices, VoIP phones, and printers.

• Partnered with more than 15 companies to develop new tools and applications from web extensions to complete Android apps.
• Migrated applications from WordPress to more modern systems such as Next.js.
• Donated static websites to local non-profit organizations.